Compliance management capabilities in Microsoft

https://docs.microsoft.com/en-us/learn/modules/describe-compliance-management-capabilities-microsoft/

Common compliance needs

https://docs.microsoft.com/en-us/learn/modules/describe-compliance-management-capabilities-microsoft/2-describe-common-compliance-needs

  • Data management is now pivotal

Common compliance regulations and standards

Health Insurance Portability and Accountability Act (HIPPA) - regulation on how health related information should be protected

Family Educational Rights and Privacy Act (FERPA) - rules to protect student information

ISO 27701 - rules and guidance to manage personal information and demonstrate compliance


Offerings of the Service Trust Portal

https://docs.microsoft.com/en-us/learn/modules/describe-compliance-management-capabilities-microsoft/2a-describe-offerings-of-service-trust-portal

Provides information, tool and resources about; Microsoft security, Privacy and Compliance

  • Compliance manager
    • Measures progress in completing actions that help reduce risk around data protection and regulatory standards
  • Trust documents
    • links to security implementation and design documentation
  • Industries and regions
    • Compliance information organized by industry and region
  • Trust center
    • Information about security, compliance and privacy in the cloud
  • Resources
    • Information about the features and tools available for data governance and protection in Office 365 and data centers
  • My library
    • Add documents and resources relevant to your organization

Microsoft’s privacy principles

https://docs.microsoft.com/en-us/learn/modules/describe-compliance-management-capabilities-microsoft/2b-describe-microsofts-privacy-principles

Microsoft’s products and services run on TRUST

  • Privacy is about how and why data is collected and used
  • Microsoft have six principles
    • Control: customer is incontrol
    • Transparency: about data collection
    • Security: protecting data that’s entrusted using strong encryption
    • Legal protection: respecting local privacy laws
    • No content-based targeting: no email chat or files are used for targeted advertising
    • Benefits: when data is collected it’s to benefit the customer not Microsoft

Compliance center

https://docs.microsoft.com/en-us/learn/modules/describe-compliance-management-capabilities-microsoft/3-describe-compliance-center

Brings all the tools and data needed to help understand and manage an organization’s compliance needs

Requires Microsoft 365 SKU and one of the following roles; Global Administrator, Compliance Administrator or Compliance Data Administrator

  • Compliance score card

    • Show compliance score
    • Sends the admin to the compliance manager to see a breakdown of the score
    • Measure of progress in completing recommended improvements within controls
    • Understand the organization’s compliance posture
    • Prioritize actions based on potential risk
  • Solution catalog

    • Links to collections of integrated solutions
    • Used to manage end-to-end compliance scenarios across three compliance solution areas
      • Information protection & governance
      • Insider risk management
      • Discovery & respond section
  • Active alerts -Summary of the most active alerts


Compliance manager

https://docs.microsoft.com/en-us/learn/modules/describe-compliance-management-capabilities-microsoft/4-manager

  • Feature in the Microsoft 365 compliance center
  • Taking inventory of data protection risks
  • Manage complex controls
  • Pre-built assessments
  • Workflows
  • Step-by-step improvements
  • Compliance score

Controls

  • A requirement of a regulation, standard or policy
  • Defines how to assess and manage system configuration, organizational process and people responsible for meeting a specific requirements
    • Microsoft-managed controls
    • Your controls
    • Shared controls

Assessments

  • Grouping of controls
  • Completing the actions in an assessment help meet the requirements of standard, regulation or law

Templates

  • Quickly create assessments

Improvement actions

  • Centralize compliance activities
  • Provides recommended guidance

Benefits of compliance manager

  • Translate complicated compliance requirements into simple language
  • Large number of out-of-the-box assessments
  • Maps regulatory controls against actions
  • Step-by-step guidance
  • Prioritize actions

Use and benefits of compliance score

https://docs.microsoft.com/en-us/learn/modules/describe-compliance-management-capabilities-microsoft/5-describe-use-benefits-of-compliance-score

  • Measures progress within a control

Difference between compliance manager score and compliance score

Compliance manager is end-to-end solution in Microsoft 365 that enables admins to manage and track activities.

Compliance score is a calculation of the overall compliance posture.

Understand the compliance score

Overall score is calculated using scores from

  • Your actions
  • Microsoft actions

Each action is categorized

  • Mandatory
  • Discretional

Each action has sub-categories

  • Preventative
  • Detective
  • Corrective
Last modified July 21, 2024: update (e2ae86c)